Īlso need to make sure you have a vector file you are trying to cut as the program will not be able to cut a raster image such as a picture - trying to go back to basics on troubleshooting here Wanted to make sure you was not hitting print instead of cut in the menu - been a long time since I used scalp but that is pretty universal among the Decals may be able to direct you on how to make sure that scalp is set to same port as the keyspan.
